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от (120 баллов) в категории Тонкая настройка

Добрый день.

Вот так настроена ivr меню

Режим DTMF выбран авто в сотрудниках и в настройках провайдера.

При входящем звонке проигрывается звуковой файл, но при вводе доп. номера переадресация не происходит.

Подскажите куда стоит смотреть для решения этой проблемы?

от (103 тыс. баллов)

В разделе "Системные логи" следует смотреть лог asterisk/verbose
В нем видно, что пришло через DTMF. 

от (120 баллов)
Как минимум логи приложите.

Что вообще происходит при нажатии той или иной комбинации.
от (103 тыс. баллов)
такое может быть если есть проблемы с настройкой NAT, когда со стороны звонящего на АТС нет звука
от (120 баллов)
редактировать от
Вот лог asterisk/verbose правда не понял как можно его выложить сразу весь. При звонке проигрывается звуковой сигнал, пытаюсь нажать 1 и ничего не происходит
pbx.c: Executing [738********@SIP-1654673162-incoming:1] NoOp("PJSIP/SIP-1654673162-00000007", "--- Incoming call ---") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:2] Set("PJSIP/SIP-1654673162-00000007", "CHANNEL(language)=ru-ru") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:3] Set("PJSIP/SIP-1654673162-00000007", "CHANNEL(hangup_handler_wipe)=hangup_handler,s,1") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:4] Set("PJSIP/SIP-1654673162-00000007", "__FROM_DID=738********") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:5] Set("PJSIP/SIP-1654673162-00000007", "__FROM_CHAN=PJSIP/SIP-1654673162-00000007") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:6] ExecIf("PJSIP/SIP-1654673162-00000007", "1?Gosub(set_from_peer,s,1)") in new stack
pbx_lua.c: Executing [s@set_from_peer:1] NoOp("PJSIP/SIP-1654673162-00000007", "__FROM_PEER set to SIP-1654673162")
pbx_lua.c: Executing [s@set_from_peer:1] return("PJSIP/SIP-1654673162-00000007", "")
pbx.c: Executing [738********@SIP-1654673162-incoming:7] ExecIf("PJSIP/SIP-1654673162-00000007", "0?Set(__FROM_PEER=895********)") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:8] Gosub("PJSIP/SIP-1654673162-00000007", "add-trim-prefix-clid,738********,1") in new stack
pbx.c: Executing [738********@add-trim-prefix-clid:1] NoOp("PJSIP/SIP-1654673162-00000007", "--- Incoming call from 895******** ---") in new stack
pbx.c: Executing [738********@add-trim-prefix-clid:2] GosubIf("PJSIP/SIP-1654673162-00000007", "0?add-trim-prefix-clid-custom,738********,1") in new stack
pbx.c: Executing [738********@add-trim-prefix-clid:3] Return("PJSIP/SIP-1654673162-00000007", "") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:9] Set("PJSIP/SIP-1654673162-00000007", "__TRANSFER_OPTIONS=t") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:10] Gosub("PJSIP/SIP-1654673162-00000007", "check-out-work-time,738********,1") in new stack
pbx.c: Executing [738********@check-out-work-time:1] Set("PJSIP/SIP-1654673162-00000007", "currentYear=2022") in new stack
pbx.c: Executing [738********@check-out-work-time:2] GosubIf("PJSIP/SIP-1654673162-00000007", "0?check-out-work-time-2022,738********,1") in new stack
pbx.c: Executing [738********@check-out-work-time:3] ExecIfTime("PJSIP/SIP-1654673162-00000007", "00:00-09:00,mon-fri,*,*?Goto(work-time-set-var-1,738********,1)") in new stack
pbx.c: Executing [738********@check-out-work-time:4] ExecIfTime("PJSIP/SIP-1654673162-00000007", "18:00-23:00,mon-fri,*,*?Goto(work-time-set-var-2,738********,1)") in new stack
pbx.c: Executing [738********@check-out-work-time:5] ExecIfTime("PJSIP/SIP-1654673162-00000007", "00:00-23:00,sat-sun,*,*?Goto(work-time-set-var-3,738********,1)") in new stack
pbx.c: Executing [738********@check-out-work-time:6] Return("PJSIP/SIP-1654673162-00000007", "") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:11] Set("PJSIP/SIP-1654673162-00000007", "IN_NEED_ANNONCE=1") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:12] GosubIf("PJSIP/SIP-1654673162-00000007", "0?SIP-1654673162-incoming-custom,738********,1") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:13] Set("PJSIP/SIP-1654673162-00000007", "M_TIMEOUT=0") in new stack
pbx.c: Executing [738********@SIP-1654673162-incoming:14] ExecIf("PJSIP/SIP-1654673162-00000007", "1?Dial(Local/2201@internal,,tKg)") in new stack
app_dial.c: Called Local/2201@internal
pbx.c: Executing [2201@internal:1] Goto("Local/2201@internal-00000005;2", "ivr-2201,s,1") in new stack
pbx_builtins.c: Goto (ivr-2201,s,1)
pbx.c: Executing [s@ivr-2201:1] ExecIf("Local/2201@internal-00000005;2", "1?Gosub(set_orign_chan,s,1)") in new stack
pbx.c: Executing [s@set_orign_chan:1] Wait("Local/2201@internal-00000005;2", "0.2") in new stack
pbx.c: Executing [s@set_orign_chan:2] Set("Local/2201@internal-00000005;2", "pl=1") in new stack
pbx.c: Executing [s@set_orign_chan:3] Set("Local/2201@internal-00000005;2", "orign_chan=") in new stack
pbx.c: Executing [s@set_orign_chan:4] ExecIf("Local/2201@internal-00000005;2", "1?Set(orign_chan=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:5] ExecIf("Local/2201@internal-00000005;2", "0?Set(__QUEUE_SRC_CHAN=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:6] ExecIf("Local/2201@internal-00000005;2", "0?Set(__QUEUE_SRC_CHAN=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:7] ExecIf("Local/2201@internal-00000005;2", "0?Set(__FROM_CHAN=)") in new stack
pbx.c: Executing [s@set_orign_chan:8] Return("Local/2201@internal-00000005;2", "") in new stack
pbx.c: Executing [s@ivr-2201:2] Set("Local/2201@internal-00000005;2", "APPEXTEN=2201") in new stack
pbx.c: Executing [s@ivr-2201:3] Gosub("Local/2201@internal-00000005;2", "dial_app,s,1") in new stack
pbx_lua.c: Executing [s@dial_app:1] CELGenUserEvent("Local/2201@internal-00000005;2", "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")
pbx_lua.c: Executing [s@dial_app:1] UserEvent("Local/2201@internal-00000005;2", "CdrConnector,AgiData: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")
pbx_lua.c: Executing [s@dial_app:1] return("Local/2201@internal-00000005;2", "")
pbx.c: Executing [s@ivr-2201:4] Answer("Local/2201@internal-00000005;2", "") in new stack
app_dial.c: Local/2201@internal-00000005;1 answered PJSIP/SIP-1654673162-00000007
bridge_channel.c: Channel Local/2201@internal-00000005;1 joined 'simple_bridge' basic-bridge <e899b8cb-4467-4142-8fe6-8fc1822e89df>
bridge_channel.c: Channel PJSIP/SIP-1654673162-00000007 joined 'simple_bridge' basic-bridge <e899b8cb-4467-4142-8fe6-8fc1822e89df>
pbx.c: Executing [s@ivr-2201:5] Set("Local/2201@internal-00000005;2", "try_count=0") in new stack
pbx.c: Executing [s@ivr-2201:6] Set("Local/2201@internal-00000005;2", "try_count=1") in new stack
pbx.c: Executing [s@ivr-2201:7] GotoIf("Local/2201@internal-00000005;2", "0?internal,2001,1") in new stack
pbx.c: Executing [s@ivr-2201:8] Set("Local/2201@internal-00000005;2", "TIMEOUT(digit)=2") in new stack
func_timeout.c: Digit timeout set to 2.000
pbx.c: Executing [s@ivr-2201:9] BackGround("Local/2201@internal-00000005;2", "/storage/usbdisk1/mikopbx/media/custom/miko_hello") in new stack
file.c: <Local/2201@internal-00000005;2> Playing '/storage/usbdisk1/mikopbx/media/custom/miko_hello.slin' (language 'ru-ru')
pbx.c: Executing [s@ivr-2201:10] WaitExten("Local/2201@internal-00000005;2", "10") in new stack
pbx_builtins.c: Timeout on Local/2201@internal-00000005;2, going to 't'
pbx.c: Executing [t@ivr-2201:1] Goto("Local/2201@internal-00000005;2", "s,6") in new stack
pbx_builtins.c: Goto (ivr-2201,s,6)
pbx.c: Executing [s@ivr-2201:6] Set("Local/2201@internal-00000005;2", "try_count=2") in new stack
pbx.c: Executing [s@ivr-2201:7] GotoIf("Local/2201@internal-00000005;2", "1?internal,2001,1") in new stack
от (120 баллов)
редактировать от
pbx_builtins.c: Goto (internal,2001,1)
pbx.c: Executing [2001@internal:1] NoOp("Local/2201@internal-00000005;2", "--- Start Queue ---") in new stack
pbx.c: Executing [2001@internal:2] Answer("Local/2201@internal-00000005;2", "") in new stack
pbx.c: Executing [2001@internal:3] Set("Local/2201@internal-00000005;2", "__QUEUE_SRC_CHAN=Local/2201@internal-00000005;2") in new stack
pbx.c: Executing [2001@internal:4] ExecIf("Local/2201@internal-00000005;2", "1?Gosub(set_orign_chan,s,1)") in new stack
pbx.c: Executing [s@set_orign_chan:1] Wait("Local/2201@internal-00000005;2", "0.2") in new stack
pbx.c: Executing [s@set_orign_chan:2] Set("Local/2201@internal-00000005;2", "pl=1") in new stack
pbx.c: Executing [s@set_orign_chan:3] Set("Local/2201@internal-00000005;2", "orign_chan=PJSIP/SIP-1654673162-00000007") in new stack
pbx.c: Executing [s@set_orign_chan:4] ExecIf("Local/2201@internal-00000005;2", "0?Set(orign_chan=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:5] ExecIf("Local/2201@internal-00000005;2", "1?Set(__QUEUE_SRC_CHAN=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:6] ExecIf("Local/2201@internal-00000005;2", "0?Set(__QUEUE_SRC_CHAN=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:7] ExecIf("Local/2201@internal-00000005;2", "0?Set(__FROM_CHAN=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:8] Return("Local/2201@internal-00000005;2", "") in new stack
pbx.c: Executing [2001@internal:5] Set("Local/2201@internal-00000005;2", "CHANNEL(hangup_handler_wipe)=hangup_handler,s,1") in new stack
pbx.c: Executing [2001@internal:6] Gosub("Local/2201@internal-00000005;2", "queue_start,2001,1") in new stack
pbx_lua.c: Executing [2001@queue_start:1] CELGenUserEvent("Local/2201@internal-00000005;2", "eyJVTklRVUVJRCI6Im1pa29wYngtMTY1NTQzNjA3MC4xOV9pdDQ3N0IiLCJhY3Rpb24iOiJxdWV1ZV9zdGFydCIsImRpZCI6IjczODQzMzIwMjIwIiwiZHN0X2NoYW4iOiJRdWV1ZToyMDAxIiwiZHN0X251bSI6IjIwMDEiLCJpc19hcHAiOiIxIiwibGlua2VkaWQiOiJtaWtvcGJ4LTE2NTU0MzYwNzAuMTciLCJzcmNfY2hhbiI6IlBKU0lQL1NJUC0xNjU0NjczMTYyLTAwMDAwMDA3Iiwic3JjX251bSI6Ijg5NTExNzc1MzE5Iiwic3RhcnQiOiIyMDIyLTA2LTE3IDEwOjIxOjQ1LjAyNyIsInRyYW5zZmVyIjoiMCJ9")
pbx_lua.c: Executing [2001@queue_start:1] UserEvent("Local/2201@internal-00000005;2", "CdrConnector,AgiData:eyJVTklRVUVJRCI6Im1pa29wYngtMTY1NTQzNjA3MC4xOV9pdDQ3N0IiLCJhY3Rpb24iOiJxdWV1ZV9zdGFydCIsImRpZCI6IjczODQzMzIwMjIwIiwiZHN0X2NoYW4iOiJRdWV1ZToyMDAxIiwiZHN0X251bSI6IjIwMDEiLCJpc19hcHAiOiIxIiwibGlua2VkaWQiOiJtaWtvcGJ4LTE2NTU0MzYwNzAuMTciLCJzcmNfY2hhbiI6IlBKU0lQL1NJUC0xNjU0NjczMTYyLTAwMDAwMDA3Iiwic3JjX251bSI6Ijg5NTExNzc1MzE5Iiwic3RhcnQiOiIyMDIyLTA2LTE3IDEwOjIxOjQ1LjAyNyIsInRyYW5zZmVyIjoiMCJ9")
pbx_lua.c: Executing [2001@queue_start:1] return("Local/2201@internal-00000005;2", "")
pbx.c: Executing [2001@internal:7] Queue("Local/2201@internal-00000005;2", "QUEUE-F38325E796B3FFB8938BA383AA119148,kT,,,300,,,queue_agent_answer") in new stack
res_musiconhold.c: Started music on hold, class 'default', on channel 'Local/2201@internal-00000005;2'
app_queue.c: Called Local/404@internal/n
pbx.c: Executing [404@internal:1] Goto("Local/404@internal-00000006;2", "internal-users,404,1") in new stack
pbx_builtins.c: Goto (internal-users,404,1)
pbx.c: Executing [404@internal-users:1] Set("Local/404@internal-00000006;2", "CHANNEL(hangup_handler_wipe)=hangup_handler,s,1") in new stack
pbx.c: Executing [404@internal-users:2] ExecIf("Local/404@internal-00000006;2", "0?Set(SIPADDHEADER01=") in new stack
pbx.c: Executing [404@internal-users:3] ExecIf("Local/404@internal-00000006;2", "1?Gosub(set_orign_chan,s,1)") in new stack
pbx.c: Executing [s@set_orign_chan:1] Wait("Local/404@internal-00000006;2", "0.2") in new stack
pbx.c: Executing [s@set_orign_chan:2] Set("Local/404@internal-00000006;2", "pl=1") in new stack
pbx.c: Executing [s@set_orign_chan:3] Set("Local/404@internal-00000006;2", "orign_chan=") in new stack
pbx.c: Executing [s@set_orign_chan:4] ExecIf("Local/404@internal-00000006;2", "1?Set(orign_chan=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:5] ExecIf("Local/404@internal-00000006;2", "1?Set(__QUEUE_SRC_CHAN=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:6] ExecIf("Local/404@internal-00000006;2", "0?Set(__QUEUE_SRC_CHAN=PJSIP/SIP-1654673162-00000007)") in new stack
pbx.c: Executing [s@set_orign_chan:7] ExecIf("Local/404@internal-00000006;2", "0?Set(__FROM_CHAN=)") in new stack
pbx.c: Executing [s@set_orign_chan:8] Return("Local/404@internal-00000006;2", "") in new stack
pbx.c: Executing [404@internal-users:4] Gosub("Local/404@internal-00000006;2", "dial,404,1") in new stack
pbx_lua.c: Executing [404@dial:1] CELGenUserEvent("Local/404@internal-00000006;2", "eyJJU19PUkdOVCI6ZmFsc2UsIlVOSVFVRUlEIjoibWlrb3BieC0xNjU1NDM2MTA1LjIxXzFHODkyUyIsImFjdGlvbiI6ImRpYWwiLCJhZ2lfY2hhbm5lbCI6IkxvY2FsLzQwNEBpbnRlcm5hbC0wMDAwMDAwNjsyIiwiZGlkIjoiNzM4NDMzMjAyMjAiLCJkc3RfbnVtIjoiNDA0IiwiZnJvbV9hY2NvdW50IjoiU0lQLTE2NTQ2NzMxNjIiLCJsaW5rZWRpZCI6Im1pa29wYngtMTY1NTQzNjA3MC4xNyIsInNyY19jaGFuIjoiUEpTSVAvU0lQLTE2NTQ2NzMxNjItMDAwMDAwMDciLCJzcmNfbnVtIjoiODk1MTE3NzUzMTkiLCJzdGFydCI6IjIwMjItMDYtMTcgMTA6MjE6NDUuMDQ4IiwidHJhbnNmZXIiOiIwIiwidmVyYm9zZV9jYWxsX2lkIjoiW0MtMDAwMDAwMDVdIn0=")
pbx_lua.c: Executing [404@dial:1] UserEvent("Local/404@internal-00000006;2", "CdrConnector,AgiData:eyJJU19PUkdOVCI6ZmFsc2UsIlVOSVFVRUlEIjoibWlrb3BieC0xNjU1NDM2MTA1LjIxXzFHODkyUyIsImFjdGlvbiI6ImRpYWwiLCJhZ2lfY2hhbm5lbCI6IkxvY2FsLzQwNEBpbnRlcm5hbC0wMDAwMDAwNjsyIiwiZGlkIjoiNzM4NDMzMjAyMjAiLCJkc3RfbnVtIjoiNDA0IiwiZnJvbV9hY2NvdW50IjoiU0lQLTE2NTQ2NzMxNjIiLCJsaW5rZWRpZCI6Im1pa29wYngtMTY1NTQzNjA3MC4xNyIsInNyY19jaGFuIjoiUEpTSVAvU0lQLTE2NTQ2NzMxNjItMDAwMDAwMDciLCJzcmNfbnVtIjoiODk1MTE3NzUzMTkiLCJzdGFydCI6IjIwMjItMDYtMTcgMTA6MjE6NDUuMDQ4IiwidHJhbnNmZXIiOiIwIiwidmVyYm9zZV9jYWxsX2lkIjoiW0MtMDAwMDAwMDVdIn0=")
pbx_lua.c: Executing [404@dial:1] return("Local/404@internal-00000006;2", "")
pbx.c: Executing [404@internal-users:5] ExecIf("Local/404@internal-00000006;2", "0?Goto(internal-num-undefined,404,1)") in new stack
pbx.c: Executing [404@internal-users:6] ExecIf("Local/404@internal-00000006;2", "0?Set(DIALSTATUS=BUSY)") in new stack
pbx.c: Executing [404@internal-users:7] GotoIf("Local/404@internal-00000006;2", "0?fw_start") in new stack
pbx.c: Executing [404@internal-users:8] Set("Local/404@internal-00000006;2", "ringlength=") in new stack
pbx.c: Executing [404@internal-users:9] ExecIf("Local/404@internal-00000006;2", "1?Set(ringlength=600)") in new stack
pbx.c: Executing [404@internal-users:10] ExecIf("Local/404@internal-00000006;2", "1?Set(ringlength=600)") in new stack
pbx.c: Executing [404@internal-users:11] GosubIf("Local/404@internal-00000006;2", "0?internal-users-custom,404,1") in new stack
pbx.c: Executing [404@internal-users:12] Gosub("Local/404@internal-00000006;2", "set-dial-contacts,404,1") in new stack
pbx.c: Executing [404@set-dial-contacts:1] NoOp("Local/404@internal-00000006;2", "") in new stack
pbx.c: Executing [404@set-dial-contacts:2] Set("Local/404@internal-00000006;2", "DST_CONTACT=PJSIP/404/sip:404@192.168.*.*:5070") in new stack
pbx.c: Executing [404@set-dial-contacts:3] Return("Local/404@internal-00000006;2", "") in new stack
pbx.c: Executing [404@internal-users:13] ExecIf("Local/404@internal-00000006;2", "0?Set(__PT1C_SIP_HEADER=)") in new stack
pbx.c: Executing [404@internal-users:14] ExecIf("Local/404@internal-00000006;2", "0?Set(TRANSFER_OPTIONS=Tt)") in new stack
pbx.c: Executing [404@internal-users:15] ExecIf("Local/404@internal-00000006;2", "1?Dial(PJSIP/404/sip:404@192.168.*.*:5070,600,tekKHhU(dial_answer)b(dial_create_chan,s,1)):Set(DIALSTATUS=CHANUNAVAIL)") in new stack
app_stack.c: PJSIP/404-00000008 Internal Gosub(dial_create_chan,s,1) start
от (120 баллов)
редактировать от
pbx.c: Executing [s@dial_create_chan:1] Gosub("PJSIP/404-00000008", "lua_dial_create_chan,s,1") in new stack
pbx_lua.c: Executing [s@lua_dial_create_chan:1] NoOp("PJSIP/404-00000008", "to_account set to 404")
pbx_lua.c: Executing [s@lua_dial_create_chan:1] CELGenUserEvent("PJSIP/404-00000008", "eyJVTklRVUVJRCI6Im1pa29wYngtMTY1NTQzNjEwNS4yMV8xRzg5MlMiLCJhY3Rpb24iOiJkaWFsX2NyZWF0ZV9jaGFuIiwiZHN0X2NhbGxfaWQiOiI1ZGUwMzIzNy1kZTQyLTRlMjgtYWUwZS1mNjEzZGM3ZjBlNGMiLCJkc3RfY2hhbiI6IlBKU0lQLzQwNC0wMDAwMDAwOCIsImV2ZW50X3RpbWUiOiIyMDIyLTA2LTE3IDEwOjIxOjQ1LjA3OCIsImxpbmtlZGlkIjoibWlrb3BieC0xNjU1NDM2MDcwLjE3IiwidG9fYWNjb3VudCI6IjQwNCJ9")
pbx_lua.c: Executing [s@lua_dial_create_chan:1] UserEvent("PJSIP/404-00000008", "CdrConnector,AgiData:eyJVTklRVUVJRCI6Im1pa29wYngtMTY1NTQzNjEwNS4yMV8xRzg5MlMiLCJhY3Rpb24iOiJkaWFsX2NyZWF0ZV9jaGFuIiwiZHN0X2NhbGxfaWQiOiI1ZGUwMzIzNy1kZTQyLTRlMjgtYWUwZS1mNjEzZGM3ZjBlNGMiLCJkc3RfY2hhbiI6IlBKU0lQLzQwNC0wMDAwMDAwOCIsImV2ZW50X3RpbWUiOiIyMDIyLTA2LTE3IDEwOjIxOjQ1LjA3OCIsImxpbmtlZGlkIjoibWlrb3BieC0xNjU1NDM2MDcwLjE3IiwidG9fYWNjb3VudCI6IjQwNCJ9")
pbx_lua.c: Executing [s@lua_dial_create_chan:1] return("PJSIP/404-00000008", "")
pbx.c: Executing [s@dial_create_chan:2] Set("PJSIP/404-00000008", "pt1c_is_dst=1") in new stack
pbx.c: Executing [s@dial_create_chan:3] ExecIf("PJSIP/404-00000008", "0?Set(PJSIP_HEADER(add,)=)") in new stack
pbx.c: Executing [s@dial_create_chan:4] Set("PJSIP/404-00000008", "__PT1C_SIP_HEADER=") in new stack
pbx.c: Executing [s@dial_create_chan:5] Set("PJSIP/404-00000008", "CHANNEL(hangup_handler_wipe)=hangup_handler,s,1") in new stack
pbx.c: Executing [s@dial_create_chan:6] Return("PJSIP/404-00000008", "") in new stack
app_stack.c: Spawn extension (all_peers, 404, 1) exited non-zero on 'PJSIP/404-00000008'
app_stack.c: PJSIP/404-00000008 Internal Gosub(dial_create_chan,s,1) complete GOSUB_RETVAL=
app_dial.c: Called PJSIP/404/sip:404@192.168.*.*:5070
app_dial.c: PJSIP/404-00000008 is ringing
app_queue.c: Local/404@internal-00000006;1 is ringing
app_stack.c: PJSIP/404-00000008 Internal Gosub(hangup_handler,s,1) start
pbx.c: Executing [s@hangup_handler:1] NoOp("PJSIP/404-00000008", "--- hangup - PJSIP/404-00000008 ---") in new stack
pbx.c: Executing [s@hangup_handler:2] Gosub("PJSIP/404-00000008", "hangup_chan,s,1") in new stack
pbx_lua.c: Executing [s@hangup_chan:1] CELGenUserEvent("PJSIP/404-00000008", "eyJPTERfTElOS0VESUQiOiIiLCJVTklRVUVJRCI6Im1pa29wYngtMTY1NTQzNjEwNS4yMV8xRzg5MlMiLCJhY3Rpb24iOiJoYW5ndXBfY2hhbiIsImFnaV9jaGFubmVsIjoiUEpTSVAvNDA0LTAwMDAwMDA4IiwiYWdpX3RocmVhZGlkIjoibWlrb3BieC0xNjU1NDM2MTA1LjIyXzg1OGtlWCIsImRpYWxzdGF0dXMiOiIiLCJkaWQiOiI3Mzg0MzMyMDIyMCIsImVuZCI6IjIwMjItMDYtMTcgMTA6MjE6NTIuMTg5IiwibGlua2VkaWQiOiJtaWtvcGJ4LTE2NTU0MzYwNzAuMTciLCJzcmNfbnVtIjoiNDA0In0=")
pbx_lua.c: Executing [s@hangup_chan:1] UserEvent("PJSIP/404-00000008", "CdrConnector,AgiData:eyJPTERfTElOS0VESUQiOiIiLCJVTklRVUVJRCI6Im1pa29wYngtMTY1NTQzNjEwNS4yMV8xRzg5MlMiLCJhY3Rpb24iOiJoYW5ndXBfY2hhbiIsImFnaV9jaGFubmVsIjoiUEpTSVAvNDA0LTAwMDAwMDA4IiwiYWdpX3RocmVhZGlkIjoibWlrb3BieC0xNjU1NDM2MTA1LjIyXzg1OGtlWCIsImRpYWxzdGF0dXMiOiIiLCJkaWQiOiI3Mzg0MzMyMDIyMCIsImVuZCI6IjIwMjItMDYtMTcgMTA6MjE6NTIuMTg5IiwibGlua2VkaWQiOiJtaWtvcGJ4LTE2NTU0MzYwNzAuMTciLCJzcmNfbnVtIjoiNDA0In0=")
pbx_lua.c: Executing [s@hangup_chan:1] return("PJSIP/404-00000008", "")
pbx.c: Executing [s@hangup_handler:3] Return("PJSIP/404-00000008", "") in new stack
app_stack.c: Spawn extension (all_peers, 404, 1) exited non-zero on 'PJSIP/404-00000008'
app_stack.c: PJSIP/404-00000008 Internal Gosub(hangup_handler,s,1) complete GOSUB_RETVAL=
app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
pbx.c: Executing [404@internal-users:16] NoOp("Local/404@internal-00000006;2", "start dial hangup") in new stack
pbx.c: Executing [404@internal-users:17] ExecIf("Local/404@internal-00000006;2", "0?Goto(internal-fw,404,1)") in new stack
pbx.c: Executing [404@internal-users:18] ExecIf("Local/404@internal-00000006;2", "0?Goto(internal-fw,404,1)") in new stack
pbx.c: Executing [404@internal-users:19] ExecIf("Local/404@internal-00000006;2", "0?AGI(check_redirect.php,)") in new stack
pbx.c: Executing [404@internal-users:20] Hangup("Local/404@internal-00000006;2", "") in new stack
pbx.c: Spawn extension (internal-users, 404, 20) exited non-zero on 'Local/404@internal-00000006;2'
pbx.c: Executing [h@internal-users:1] ExecIf("Local/404@internal-00000006;2", "0?Goto(transfer_dial_hangup,h,1)") in new stack
app_stack.c: Local/404@internal-00000006;2 Internal Gosub(hangup_handler,s,1) start
pbx.c: Executing [s@hangup_handler:1] NoOp("Local/404@internal-00000006;2", "--- hangup - Local/404@internal-00000006;2 ---") in new stack
pbx.c: Executing [s@hangup_handler:2] Gosub("Local/404@internal-00000006;2", "hangup_chan,s,1") in new stack
pbx_lua.c: Executing [s@hangup_chan:1] CELGenUserEvent("Local/404@internal-00000006;2", "eyJPTERfTElOS0VESUQiOiIiLCJVTklRVUVJRCI6Im1pa29wYngtMTY1NTQzNjEwNS4yMV8xRzg5MlMiLCJhY3Rpb24iOiJoYW5ndXBfY2hhbiIsImFnaV9jaGFubmVsIjoiTG9jYWwvNDA0QGludGVybmFsLTAwMDAwMDA2OzIiLCJhZ2lfdGhyZWFkaWQiOiJtaWtvcGJ4LTE2NTU0MzYxMDUuMjFfNGg2b003IiwiZGlhbHN0YXR1cyI6IkNIQU5VTkFWQUlMIiwiZGlkIjoiNzM4NDMzMjAyMjAiLCJlbmQiOiIyMDIyLTA2LTE3IDEwOjIxOjUyLjIwNCIsImxpbmtlZGlkIjoibWlrb3BieC0xNjU1NDM2MDcwLjE3Iiwic3JjX251bSI6Ijg5NTExNzc1MzE5In0=")
pbx_lua.c: Executing [s@hangup_chan:1] UserEvent("Local/404@internal-00000006;2", "CdrConnector,AgiData:eyJPTERfTElOS0VESUQiOiIiLCJVTklRVUVJRCI6Im1pa29wYngtMTY1NTQzNjEwNS4yMV8xRzg5MlMiLCJhY3Rpb24iOiJoYW5ndXBfY2hhbiIsImFnaV9jaGFubmVsIjoiTG9jYWwvNDA0QGludGVybmFsLTAwMDAwMDA2OzIiLCJhZ2lfdGhyZWFkaWQiOiJtaWtvcGJ4LTE2NTU0MzYxMDUuMjFfNGg2b003IiwiZGlhbHN0YXR1cyI6IkNIQU5VTkFWQUlMIiwiZGlkIjoiNzM4NDMzMjAyMjAiLCJlbmQiOiIyMDIyLTA2LTE3IDEwOjIxOjUyLjIwNCIsImxpbmtlZGlkIjoibWlrb3BieC0xNjU1NDM2MDcwLjE3Iiwic3JjX251bSI6Ijg5NTExNzc1MzE5In0=")
pbx_lua.c: Executing [s@hangup_chan:1] return("Local/404@internal-00000006;2", "")
pbx.c: Executing [s@hangup_handler:3] Return("Local/404@internal-00000006;2", "") in new stack
app_stack.c: Spawn extension (internal-users, h, 2) exited non-zero on 'Local/404@internal-00000006;2'
app_stack.c: Local/404@internal-00000006;2 Internal Gosub(hangup_handler,s,1) complete GOSUB_RETVAL=
app_queue.c: Nobody picked up in 7000 ms
res_musiconhold.c: Stopped music on hold on Local/2201@internal-00000005;2
file.c: <Local/2201@internal-00000005;2> Playing 'queue-youarenext.gsm' (language 'ru-ru')
app_queue.c: Told Local/2201@internal-00000005;2 in QUEUE-F38325E796B3FFB8938BA383AA119148 their queue position (which was 1)
file.c: <Local/2201@internal-00000005;2> Playing 'queue-thankyou.gsm' (language 'ru-ru')
bridge_channel.c: Channel PJSIP/SIP-1654673162-00000007 left 'simple_bridge' basic-bridge <e899b8cb-4467-4142-8fe6-8fc1822e89df>
bridge_channel.c: Channel Local/2201@internal-00000005;1 left 'simple_bridge' basic-bridge <e899b8cb-4467-4142-8fe6-8fc1822e89df>
pbx.c: Spawn extension (SIP-1654673162-incoming, 738********, 14) exited non-zero on 'PJSIP/SIP-1654673162-00000007'
app_stack.c: PJSIP/SIP-1654673162-00000007 Internal Gosub(hangup_handler,s,1) start
pbx.c: Executing [s@hangup_handler:1] NoOp("PJSIP/SIP-1654673162-00000007", "--- hangup - PJSIP/SIP-1654673162-00000007 ---") in new stack
pbx.c: Executing [s@hangup_handler:2] Gosub("PJSIP/SIP-1654673162-00000007", "hangup_chan,s,1") in new stack
pbx_lua.c: Executing [s@hangup_chan:1] CELGenUserEvent("PJSIP/SIP-1654673162-00000007", "eyJPTERfTElOS0VESUQiOiIiLCJVTklRVUVJRCI6IiIsImFjdGlvbiI6Imhhbmd1cF9jaGFuIiwiYWdpX2NoYW5uZWwiOiJQSlNJUC9TSVAtMTY1NDY3MzE2Mi0wMDAwMDAwNyIsImFnaV90aHJlYWRpZCI6Im1pa29wYngtMTY1NTQzNjA3MC4xN181OHdjU3UiLCJkaWFsc3RhdHVzIjoiQU5TV0VSRUQiLCJkaWQiOiI3Mzg0MzMyMDIyMCIsImVuZCI6IjIwMjItMDYtMTcgMTA6MjE6NTkuMzMyIiwibGlua2VkaWQiOiJtaWtvcGJ4LTE2NTU0MzYwNzAuMTciLCJzcmNfbnVtIjoiODk1MTE3NzUzMTkifQ==")
pbx_lua.c: Executing [s@hangup_chan:1] UserEvent("PJSIP/SIP-1654673162-00000007", "CdrConnector,AgiData:eyJPTERfTElOS0VESUQiOiIiLCJVTklRVUVJRCI6IiIsImFjdGlvbiI6Imhhbmd1cF9jaGFuIiwiYWdpX2NoYW5uZWwiOiJQSlNJUC9TSVAtMTY1NDY3MzE2Mi0wMDAwMDAwNyIsImFnaV90aHJlYWRpZCI6Im1pa29wYngtMTY1NTQzNjA3MC4xN181OHdjU3UiLCJkaWFsc3RhdHVzIjoiQU5TV0VSRUQiLCJkaWQiOiI3Mzg0MzMyMDIyMCIsImVuZCI6IjIwMjItMDYtMTcgMTA6MjE6NTkuMzMyIiwibGlua2VkaWQiOiJtaWtvcGJ4LTE2NTU0MzYwNzAuMTciLCJzcmNfbnVtIjoiODk1MTE3NzUzMTkifQ==")
pbx_lua.c: Executing [s@hangup_chan:1] return("PJSIP/SIP-1654673162-00000007", "")
pbx.c: Executing [s@hangup_handler:3] Return("PJSIP/SIP-1654673162-00000007", "") in new stack
app_stack.c: Spawn extension (SIP-1654673162-incoming, 738********, 14) exited non-zero on 'PJSIP/SIP-1654673162-00000007'
app_stack.c: PJSIP/SIP-1654673162-00000007 Internal Gosub(hangup_handler,s,1) complete GOSUB_RETVAL=
pbx.c: Spawn extension (internal, 2001, 7) exited non-zero on 'Local/2201@internal-00000005;2'
pbx.c: Executing [h@internal:1] ExecIf("Local/2201@internal-00000005;2", "0?Goto(transfer_dial_hangup,h,1)") in new stack
app_stack.c: Local/2201@internal-00000005;2 Internal Gosub(hangup_handler,s,1) start
pbx.c: Executing [s@hangup_handler:1] NoOp("Local/2201@internal-00000005;2", "--- hangup - Local/2201@internal-00000005;2 ---") in new stack
pbx.c: Executing [s@hangup_handler:2] Gosub("Local/2201@internal-00000005;2", "hangup_chan,s,1") in new stack
pbx_lua.c: Executing [s@hangup_chan:1] CELGenUserEvent("Local/2201@internal-00000005;2", "eyJPTERfTElOS0VESUQiOiIiLCJVTklRVUVJRCI6IiIsImFjdGlvbiI6Imhhbmd1cF9jaGFuIiwiYWdpX2NoYW5uZWwiOiJMb2NhbC8yMjAwMTAwQGludGVybmFsLTAwMDAwMDA1OzIiLCJhZ2lfdGhyZWFkaWQiOiJtaWtvcGJ4LTE2NTU0MzYwNzAuMTlfM3IzOThXIiwiZGlhbHN0YXR1cyI6IiIsImRpZCI6IjczODQzMzIwMjIwIiwiZW5kIjoiMjAyMi0wNi0xNyAxMDoyMTo1OS4zMzUiLCJsaW5rZWRpZCI6Im1pa29wYngtMTY1NTQzNjA3MC4xNyIsInNyY19udW0iOiI4OTUxMTc3NTMxOSJ9")
pbx_lua.c: Executing [s@hangup_chan:1] UserEvent("Local/2201@internal-00000005;2", "CdrConnector,AgiData:eyJPTERfTElOS0VESUQiOiIiLCJVTklRVUVJRCI6IiIsImFjdGlvbiI6Imhhbmd1cF9jaGFuIiwiYWdpX2NoYW5uZWwiOiJMb2NhbC8yMjAwMTAwQGludGVybmFsLTAwMDAwMDA1OzIiLCJhZ2lfdGhyZWFkaWQiOiJtaWtvcGJ4LTE2NTU0MzYwNzAuMTlfM3IzOThXIiwiZGlhbHN0YXR1cyI6IiIsImRpZCI6IjczODQzMzIwMjIwIiwiZW5kIjoiMjAyMi0wNi0xNyAxMDoyMTo1OS4zMzUiLCJsaW5rZWRpZCI6Im1pa29wYngtMTY1NTQzNjA3MC4xNyIsInNyY19udW0iOiI4OTUxMTc3NTMxOSJ9")
pbx_lua.c: Executing [s@hangup_chan:1] return("Local/2201@internal-00000005;2", "")
pbx.c: Executing [s@hangup_handler:3] Return("Local/2201@internal-00000005;2", "") in new stack
app_stack.c: Spawn extension (internal, h, 2) exited non-zero on 'Local/2201@internal-00000005;2'
app_stack.c: Local/2201@internal-00000005;2 Internal Gosub(hangup_handler,s,1) complete GOSUB_RETVAL=
от (103 тыс. баллов)
Начните со статьи:

https://blog.telefon1c.ru/analiz-probliem-so-zvukom/

В выложенных логах не вижу dtmf, попробуйте еще его отфильтровать по "dtmf".

Вероятнее всего проблема с NAT, или, что маловероятно, нужно явно прописать dtmf mode.
от (120 баллов)
В логах по фильтру dtmf ничего нету, статью изучу.
от (103 тыс. баллов)
значит DTMF не доходят до АТС

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